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# Contents
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[TOC]
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# Introduction
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Welcome to the Office of Applications and Digital Services!
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This guide is intended to provide the information needed to get you up to speed. To improve this document for others, please update this wiki page's content or add comments on how it can be improved.
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# The Organization
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The Office of Applications and Digital Services (ADS) is located in the Office of the Secretary Chief Information Officer (OS OCIO) Office, under the Department of Commerce (DOC) Chief Information Officer (OCIO) Office.
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Prabhjot (Prab) Bajwa is the director of ADS.
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# Communication
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The team uses the following tools to communicate:
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* [Microsoft Office](https://outlook.office365.com/)
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* [Microsoft Teams](https://teams.microsoft.com/)
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* [Mattermost](https://mm.commerce.gov/)
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# IT Support
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Reach out to your team members for support in using ADS provided services, such as GitLab, Mattermost, MacBooks, and applications managed by ADS.
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For services provided and managed outside of ADS, such as government-furnished Windows machines, Active Directory accounts (for logins to Microsoft technologies), and access to various applications, contact the IT Service Desk (ITSD). If you are not sure whether to contact the ITSD, reach out to an ADS team member to learn about the proper group to provide support. A list of services provided is available through the [ServiceNow Service Catalog](https://commerce.servicenowservices.com/sp?id=sc_category&catalog_id=-1). To obtain support:
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* Submit a ticket through [ServiceNow](https://commerce.servicenowservices.com/sp?id=index)
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* Email the ITSD at ITServiceDesk@doc.gov
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* Call 202-482-5010 and choose option 4
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