@@ -46,6 +46,12 @@ For services provided and managed outside of ADS, such as government-furnished W
* Email the ITSD at ITServiceDesk@doc.gov
* Call 202-482-5010 and choose option 4
# Maintaining Your DOC Account
By policy, all non-Federal employee accounts expire within one year. The IT Support Desk sends email notifications from ServiceNow warning about upcoming DOC account expiration 30 days prior to expiration.
To ensure continued access to DOC resources, forward the notification to your program manager and your COR so that your account can be renewed before expiration.